SHIPPING & RETURNS

SHIPPING POLICY

All orders placed on the webshop is shipped out Mondays and Thursdays from our storage in Denmark. All shipments will be posted with track and trace and you will receive an email or text with tracking information from POSTNORD when your order has been processed for shipping.

Shipping time varies for country to country, see estimated shipping times underneath: 

Danmark: 1-2 business days 

Scandinavia: 2-4 business days 

Europe and U.K: 3-5 business days

United Kingdom: 4-5 business days

USA and Canada: 4-10 business days 

Australia, New Zealand and Brazil: 10-14 business days

.

Customs processing times might affect this a bit, but this is our experienced shipping times

We currently do not offer shipping to Asia and South America

RETURNS

It is possible to return your purchase within 2 weeks after receiving date. The products will be checked through and returns will happen within 2 businessdays to the payment method used upon purchase. Shipping fees will be deducted from the returned amount.

If packages gets returned because they cannot be delivered or haven't been picked up at the postbox the shipping fee x two will be deducted from the returned amount to cover double shipping charge from POSTNORD.

If you wish to return your purchase please send an email to info@ecosparkles.dk before returning with reason for return.

Retuned shipping fees are to be covered by the customer.