PRIVACY POLICY

WHAT HAPPEN TO YOUR PERSONAL INFORMATION?

When you purchase products from EcoSparkles store, you provide us some personal information such as name, email address, home address and phone number, we collect these data to complete your purchase and ship your order. When you browse our store, we also automatically receive your used devices internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system, this leads to a better shopping experience for you as our system that way can amend to fir your device.

   

HOW DO YOU GET MY CONCENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

We will never use any of your information for anything else than completing your purchase. If we for a secondary reason collect your information, as marketing, we will ask for expressed consent on this use.

   

How do I withdraw my consent?

If you decide you want to withdraw your consent for contact, you simply send an email to nanna@ecosparkles.dk or via letter to: 

EcoSparkles IVS, Raffinaderivej 20F, DK-2300 Copenhagen

     

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

     

PAYMENT

When you complete your purchase with a credit card, then our credit card processding partner STRIPE store and information. This is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

The information will only be stored for as long as it takes to complete the transaction. When transaction has been completed the information is deleted and only the information necessary to refund money will be stored in a safe database. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

   

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment processing systems and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Links:

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

     

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

     

PRIVACY POLICY CHANGES

These privacy settings may be modified at any time, to live up to current law requirements. Changes will take effect immediately when posted 

If we at any point is going to merge with another company, your privacy information will be transferred to new owners, so that EcoSparkles can continue to offer you products.

     

COMPLAINTS, QUESTIONS AND CONTACT

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or have any questions, please just send an email to our CEO Nanna Stofberg on nanna@ecosparkles.dk